Digital Adoption
Maximise your software investment and leverage digital tools to their fullest potential with our digital adoption solution.
Digital Adoption (DA) is the process by which users learn to leverage new technology (software products, apps, websites, etc.) to its fullest potential and derive maximum value from a digital process or solution.
It is a process focused as much on humans as it is on technology. It aims to increase user productivity, improve user experiences, and optimise software. A successful DA strategy sits at the intersection of these three pillars and culminates in an effective, mature digital workplace.
Digital Adoption refers to:
When successful, DA has far-reaching business impacts. However, such initiatives can cause workplace friction and will fail if not managed properly.
Benefits include:
Because digital adoption is not a trivial endeavour, many businesses utilise solutions such as digital adoption platforms (DAPs) to streamline user onboarding, optimise daily operations, and ultimately realise the true value of their systems.
Use cases include:
Apty’s all-in-one platform includes all the tools your customers need to:
... all without writing a single line of code!
With Apty, you can improve user experience, increase productivity and reduce churn, whilst reducing the strain on IT resources. Apty works with any web-based application including: