What is preventative maintenance?

Preventative maintenance is a series of tasks that are performed regularly to keep a scanner in good working order. These tasks include cleaning the scanner inside-out, lubrication or replacement of the rollers, and inspection. Preventative maintenance can help to identify and fix potential problems before they cause a breakdown.

Why is preventative maintenance important for scanners?

Scanners are complex machines with many moving parts. These parts wear out over time, which (when not paid attention to) can lead to breakdowns. Preventative maintenance helps to reduce the likelihood of breakdowns by keeping the scanner's parts clean, lubricated, and in good repair.

Benefits of preventative maintenance services

• Uninterrupted Workflow: A maintenance contract ensures prompt assistance whenever your scanner encounters issues. With guaranteed response times and quick solutions, you minimise downtime. Uninterrupted workflow is crucial, especially for businesses with time-sensitive projects.
• Expert Technical Support: Maintenance contracts provide access to a team of skilled technicians who are well-versed in your specific scanner model. Their expertise ensures accurate diagnostics and efficient repairs. This professional assistance is invaluable, especially when complex technical problems arise.
• Cost-Effective Repairs: Without a maintenance contract, individual repairs can accumulate unforeseen costs. Maintenance contracts offer a predictable, budget-friendly solution. Regular maintenance and repairs are often included*(based on which contract you choose), saving you from unexpected and potentially high expenses.
• Extended Equipment Lifespan: Regular maintenance, included in most service contracts, ensures that your scanner is well cared for. This proactive approach significantly extends the lifespan of your equipment. Preventative measures, such as cleaning, timely software updates, and component checks, contribute to your scanner's longevity.
• Faster Issue Resolution: When you have a maintenance contract, service providers prioritise your requests. This means faster response times and quicker issue resolution. This agility in addressing problems ensures that minor issues do not escalate, preventing potential major breakdowns and downtime.
• Focus on Core Operations: Your expertise lies in your business, not in troubleshooting technical problems. By entrusting your scanner’s maintenance to professionals, you and your team can focus on core business activities, innovation, and client relationships, without being bogged down by technical concerns.
• Compliance and Documentation: In many industries, compliance with regulations and standards is essential. Maintenance contracts often include regular checks to ensure your equipment meets industry standards. Additionally, you receive documented proof in the form of a work report of regular maintenance, crucial for compliance purposes.
• Preserved Warranty Terms: Some scanners come with warranties that stipulate regular maintenance as a requirement. Failure to comply might void your warranty. With a maintenance contract, you ensure that your equipment is serviced according to the manufacturer's specifications, preserving your warranty terms.

A maintenance contract is not just an additional expense; it's an investment in the efficiency, longevity, and reliability of your scanner. It guarantees professional support, cost-effective solutions, and peace of mind, allowing you to focus on what truly matters – the growth and success of your business.

Discover Expert Scanner Maintenance Solutions with Dyanix

Now that you understand the critical role preventative maintenance plays in optimising scanner performance, it’s essential to choose a service provider that not only understands your needs but also exceeds your expectations.

At Dyanix, we understand the critical role scanners play in your business operations. Our Onsite Service contracts offer a comprehensive solution for preventative maintenance and support for your scanners. Our expert technicians provide proactive maintenance, preventing issues and ensuring seamless scanner performance.